The Conferencing Data Center has over $40 million invested in convergent communication platforms to provide reliable service and published uptime of 99.99%. The data center currently operates at only 50% of capacity ensuring that all circuits are available to every conference moderator at any time.

Infrastructure

Network Architecture - Our integrated data/telephony architecture is focused on high capacity and throughput while minimizing points of failure. We offer a total solution comprised of several highly redundant connections that are monitored 24/7 by select engineers who focus solely on the Web Conferencing Platinum network.

Multiple Telephony Carriers - We utilize multiple vendors for our entire communications network to ensure technical issues do not interrupt conferences. Through several top-tier service providers, our services are built on a highly reliable and scalable backbone. Our redundancy includes the following layers.

ISP/Fiber Providers - Three top-tier Internet Service Providers (ISPs) allow us to distribute content over the Internet on several backbones to drastically reduce bandwidth problems. They also provide flexible local loop access, which disseminates users to supply almost unlimited scalability.

Border and Router Distribution - Network border routers handle all incoming and outgoing traffic via the Internet with distribution routers managing distribution of data traffic to the company’s integrated service offerings. Web Conferencing Platinum routers manage all incoming and outgoing traffic to the Web Conferencing Platinum servers. If one of these routers fails, another handles all data traffic with no interruption.

Firewall Compatibility - Our protocol is HTTP-based, allowing corporate end-users to easily gain access. State-of-the-art firewall security ensures all incoming and outgoing messages are thoroughly filtered to meet stringent security criteria. We require that the standard port 80 be open on the firewall.

System Requirements - Implementing and managing Web Conferencing Platinum requires little to no internal resources and there is rarely a need for technical support. If users ever do experience a problem, customer support is available by phone or e-mail 24 hours a day, seven days a week.

LBC Web Conferencing Platinum runs on most Windows computer platforms that use a Java-enabled browser. No client downloads or plug-ins are required.

Internet bandwidth greater than 56 Kbps dial-up is recommended.

Security

LBC fully understands and supports the ever-growing need for increased security measures and has in place three levels of security - physical, data and access control. The physical integrity of our data center is of the utmost importance and our technologically advanced security system ensures that only authorized individuals have access to the data center.

The data stored within our secure facilities can also be highly protected with industry-standard 128-bit encryption methods, including optional SSL, Secure Sockets Layer, which verifies authenticity as well as integrity of data. Access to this data is protected by a uniquely assigned conference ID and PIN with the ability to add a security passcode determined by the moderator over the phone.

Data Security

Whiteboarding, polling, and application sharing sessions, as well as uploaded presentations and reports can be encrypted with optional SSL when transmitted over the web and are safe from unwarranted viewers. The following features assist in protecting uploaded content.

Web Conferencing Pro applet is Java-based to ensure there is no impact on files, file structures or file operating systems.  We offer an optional SSL/HTTPS environment, which authenticates and encrypts communication between clients and servers and ensures protection of confidential materials from unauthorized participants.

Access Control

LBC assigns each moderator a unique conference ID and PIN required to initiate a conference on the phone or web. To add another layer of security, moderators can create a security passcode unique to each conference. LBC provides features such locking a conference and document protection to allow the moderator to apply additional security.